Minimize Reliance on Calculations and Memory

Users don't want to think.

So don't make them.

How to Apply

• Show the Number of Items in a Group. Tell them how many items belong in each category.

• Keep Form Labels Visible. Avoid disappearing placeholders. Place static labels outside of fields or move placeholders to the top of the field after users focus on it.

• Let Users Copy Information. Don't force them to manually type repeated information.

• Indicate Which Items Users Have Already Viewed. And help them find new content.

• Minimize Credentials That Are Specific to the Interface. Users already possess an email. Don't force them to remember a unique username.