A survey with a qualification "must be intelligent"
Require Favorable Traits to Qualify for Compliance
Personal Selling

Require Favorable Traits to Qualify for Compliance

People are more likely to comply if their behavior will validate a positive trait.

Researchers found a new persuasion tactic: egotistic traps.

College students asked ~1,000 people at a train station for help:

I'm a student, and I need to conduct a study to get credit for one of my courses. Could you please help me? I need this questionnaire filled out: it contains 142 questions.

Roughly 30% agreed.

But a new approach — one more sentence — increased compliance to 50 percent.

Here's the sentence:

...I need this questionnaire filled out: it contains 142 questions. We need to elicit answers from intelligent persons, and you appear to be one of them.

This framing created an ego trap: Compliance validated their intelligence, while a refusal diminished it (Dolinski, Grzyb, & Kulesza, 2023).

In a follow-up study, customers were more likely to schedule car maintenance when they learned that "sensible" car owners made these appointments.

Want people to comply with your request? Try enforcing a desirable qualification.

Though you probably deduced that conclusion yourself, considering that only super smart people subscribe to this newsletter.

  • Dolinski, D., Grzyb, T., & Kulesza, W. (2023). Egotistic trap as a social influence technique. Social Influence, 18(1), 2204245.