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Communicate the Outcome of Interactions
UX Guidelines

Communicate the Outcome of Interactions

Help users understand exactly what will happen.

Some interactions are ambiguous.

Reduce this ambiguity as much as possible.

How to Apply

  • Indicate the Next Item in a Sequence. What's the next article in a queue?
Blog Post With "Part 5: Conclusion" next to the continue button
  • Describe the Destinations of Links. Use descriptive anchor text.
"Clicked here" replaced with "Account Settings"
  • Specify Which Interaction Will Occur. Undo is more ambiguous than undo color change.
Undo color change

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